Position: ZSmart Voucher Management
Highlights
In these days, continuously development in telecom services compel operators to provide stable and reliable telecom services to enhance customer satisfaction as well as enterprise competitive abilities. Specially to guarantee the in-use services by the customer and to prevent the problems which customers always face in expedite and effective use of payments.
ZSmart Voucher Management standardizes the management of voucher card resources and ensures the fast withdrawn of an enterprise’s operating costs. Also, it offers many convenient recharge methods to customers. Thereby, it enables customers to form a good habit of consumption while they enjoy normal telecom services.
Benefits
ZSmart Voucher Management system provides many benefits including:
- Diversified Recharge Channels. In this concern many kinds of recharge channels are supported, such as commercial office, IVR, short message, USSD and Web-based self-care platform. By these means, it enables customers to append account balance, extend the card valid period, all that ensure the consistent and effective services they subscribed.
- Providing 24 x 7 Continuous Service Capacities.
- Unified Voucher Center. Authentication and access control are provided for various access modes so as to ensure secure access environment for service data.
- Consolidated Customer Consumption. Encrypted voucher card password better protects account balance.
- Flexible Consumption Restriction. Providing convenient means of restricting the consumption demands for corporate or individual customer.
- Standard and Scalable External Interfaces. The powerful integration capability that enables fast connection with external systems. The following interfaces are integrated in advance:
- Voucher card allocation interface with ZSmart Resource Management system.
- Voucher card sales interface with ZSmart Partner Relationship Management system.
- Recharge interface with ZSmart Rating & Billing system.
Functionality
