Home  » Products » VAS » OSS/BSS » BSS

ZSmart Sales Force Automation System

ZSmart Sales Force Automation (SFA) system provides a unified sales management platform to support routine management for sales staffs, including lead management, opportunity management, sales activity management and sales team management.


Key Features 

  • It is integrated with unified customer view to provide customer information from 360⁰ view for sales staffs. Unified customer view includes customer information, account information, contact person information, currently and historically subscribed product information, orders, bills and CDRs.
  • Flexible rule engine can support dispatch of leads, opportunities and activities based on various factors, such as customer types and regions.
  • Comprehensive sales supporting module contains task management, collaboration order management, competitors and their product information and the underlying mail support system.
  • System administrators can define flow template flexibly based on specific service flows. The portal page is configurable for sales staffs to display the most important information.
Previous: Overview
Next: ZSmart Settlement System
©1998-2015 ZTE Corporation. All rights reserved Contact Us | Site Map | Legal | Comments     Find Us: Twitter Facebook Youtube

 Select your country

Global - English China - 中文