Network Transformation Brings New Opportunities for Development of TM – Integrated Access Solution Shines with TM

Telecom Malaysia (TM) is the largest fixed network operator in Malaysia and the second biggest multinational operator in Southeast Asia.

As a result of the rapid development of emerging Internet services, IP-based Internet telephony and mobile telephone service are gradually eating away at traditional fixed network services with its low tariffs.

Against this backdrop, it was then imperative for TM to introduce an integrated access platform that could both inherit traditional services and deliver high speed broadband services.

ZTE MSAN solution helps TM develop broadband services

Against this background, TM initiated in 2005 a project for an integrated access platform that converged multiple narrowband and broadband services. ZTE, drawing on its unrivalled technical strength and customized service advantages, clinched this MSAN integrated access contract.

ZTE MSAN integrated access solution well inherited TM’s traditional services and provided non-standard interfaces needed to interconnect with traditional switches. More importantly, it supported the development of high bandwidth broadband services. The built-in integrated service platform can be flexibly built into multiple topologies, including star, ring, and tree topologies, which allowed TM to easily, fast deploy its access network.

Benefiting from MSAN solution, TM further consolidates its leading position

• Effective investment protection solution
  ZTE’s MSAN integrated access platform could smoothly upgrade to MSAG, allowing TM to directly deploy MSAN into NGN or even IMS. This fully complied with the requirements of smooth network evolution and effectively protected legacy investment.
• Adaptability is crucial
  Malaysia is a tropical country where the high temperature, high humidity and rainy season posed a big challenge for outdoor deployment of the integrated access platform. To cope with this problem, ZTE tailor-made new rain- and water-proof cabinets for TM that could resist high humidity and high temperature.
• Effectively reduced operation costs and sustained growth in profits
  ZTE’s integrated access platform enabled unified access of narrowband and broadband services. In addition, its unified Network Management (NM) platform was capable of effective management of Network Elements (NEs) and its line detection system could accurately locate network faults. All these effectively reduced O&M costs, stemmed the turnover of voice users, and helped TM fast sign up broadband users. Amid the global financial crisis, TM’s profits achieved sustained growth, cementing its leadership position in Malaysia’s telecom market.
• Efficient logistic and after-sale capabilities, eliminating the worry about operating
  ZTE’s efficient response to customer requirements, stable equipment running capability, prompt logistical delivery capability, fast network building capability, and satisfactory after-sales services won high praise of various departments of TM. In TM’s MSAN construction project from 2006 to 2009, ZTE was its most important partner in integrated access construction.